Connected B2B order processing
Streamlined and scalable
Streamlined and scalable
dCommerce is an order management platform built specifically for B2B organisations. By integrating your order-entry touchpoints with your core ERP, you get a single, reliable system to manage product, customer, and order data.
A platform that elevates your business performance
Running a modern wholesale or distribution business on legacy, fragmented processes is a recipe for operational gridlock. When your order intake is detached from your inventory systems, your team spends more time resolving administrative breakdowns than growing the business. dCommerce was engineered to eliminate the three most critical bottlenecks draining your operational efficiency.
Eliminate manual data entry
If your team is focused on manual data entry, re-keying orders from unstructured spreadsheets and emails, dCommerce removes this friction by automating data ingestion, replacing inconsistent data files with clean, structured data streams, freeing up time and reducing inaccuracies.
Eliminate low-level customer service
If your sales desk handles a large number of customer calls for low-level enquiries, such as checking pricing, stock, or order status, dCommerce gives your buyers a transparent, white-labelled Customer Portal where they can self-serve their account history, contract pricing, and track orders anytime.
Eliminate disconnected data flows
If your front-end ordering channels are detached from your back-office ERP, forcing manual reconciliations and risking inventory errors, dCommerce creates a unified, secure pipeline that flows order data directly from the customer’s point of entry into your system of record without human intervention.
Scale confidently
As your business grows, orders scale, and manual tasks, system gaps, and inconsistent data become increasingly challenging. dCommerce is designed to deliver measurable operational gains quickly by simplifying how orders are captured, managed, and synchronised across your business.
- Reduced manual handling and errorsCentralise order capture and management to eliminate double‑entry, spreadsheets, and ad‑hoc fixes between systems. Fewer manual touchpoints mean fewer mistakes.
- Accelerated order processingEnable customers and sales teams to place accurate orders directly into the system, with business rules enforced upfront. Orders move faster from placement to fulfilment without bottlenecks.
- Simplified ERP integrationKeep your ERP focused on what it does best - pricing, inventory, invoicing, and fulfilment - while the order management platform handles ordering complexity upstream, cleanly and consistently.
As your business grows, complexity multiplies
dCommerce scales with your business, enabling you to manage higher order volumes, support more customers, and expand into new channels without increasing operational overhead.
Integrate seamlessly
B2B businesses don’t want to expose their ERP functionality - or customise it - to support customer ordering. dCommerce is designed to handle the complexity of ordering while keeping your core ERP stable, protected, and authoritative.
- Eliminate ERP customisationdCommerce operates as a dedicated ordering layer on top of your ERP, removing the need for deep customisations or risky extensions. Your ERP remains the system of record, while dCommerce handles the variability and nuance of how orders are captured.
- A dedicated rules-engine for ordersMultiple order-entry touchpoints introduce rules, validation, and exceptions that ERPs are not designed to manage directly. dCommerce absorbs this complexity - preventing customers from interacting with the ERP itself and protecting it from invalid or incomplete orders.
- Proactive ERP housekeepingOrders are structured, validated, and aligned with ERP requirements before synchronisation occurs. This ensures clean, predictable data flows and reduces downstream corrections, exceptions, and manual intervention.
Transform your order intake, not your ERP
dCommerce integrates with your ERP through a best-practice integration layer, minimising disruption to your existing systems and streamlining the addition of B2B ordering channels.
Everything you need to manage modern B2B commerce
dCommerce is built for businesses handling large volumes and complex wholesale orders. It provides advanced pricing tools, keeps your back-end systems in sync, and gives you full control over your operations.
Multiple order-entry channels
Connect your existing order-entry channels or add new touchpoints to expand your reach and collect orders from multiple sources. Integration options include legacy techniques such as email, FTP and direct database transfer as well as modern web services.
Customer portal
Empower your customers with a self-service ordering portal. Allow them to view your product catalogue, place new orders, check the status of existing orders, and repeat completed orders without contacting your team.
Central administration
Manage your product catalogue, customer data, pricing structures, and customer orders in a single administrative interface. Changes are controlled, auditable, and consistently applied across all order-entry channels.
ERP integration
Connect your ERP to your front-of-house using a configurable integration layer that aligns with your data model. Orders are validated and finalised upstream, reducing errors and rework. Don’t have an ERP as yet? dCommerce can operate in standalone mode.
Services and support
We handle the complexity of mapping and migrating your existing data. Whether it’s complex merchandise groups or unique customer price lists, we ensure data integrity and a professional implementation.
Production ready
Designed for stability, scale, and long‑term operation, dCommerce is structured to handle real‑world volumes, evolving business rules, and integration changes. A secure environment that scales with your business.
Built on industry-leading technologies
The dCommerce platform is engineered using modern, proven technologies selected strictly for performance, enterprise security, and longevity. The result is a highly reliable foundation that resolves immediate operational constraints while remaining adaptable as your business and technology environments evolve.
A guided implementation
We don’t offer quick, one-size-fits-all solutions for complex B2B requirements. We take a careful approach that preserves your current workflows and aligns with your data, systems, and processes.
You won’t work with a 3rd-party implementer. You’ll be working with the team that designed, built and maintains the core platform.
You won’t work with a 3rd-party implementer. You’ll be working with the team that designed, built and maintains the core platform.
Phase 1: Detailed analysis
Analysis
We begin by reviewing your data models and order processing requirements to define the integration mappings.
Phase 2: Technical set-up
Set-up
With a clear foundation in place, we implement the integration layer. Data mappings are explicitly defined and validated, ensuring data moves reliably between systems.
Phase 3: Launch, seamlessly
Launch
Once validated, we manage a controlled launch and provide the initial support your team and customers need to transition smoothly.
Ready to see how dCommerce can transform your business?
Replace manual processes and data entry errors with an automated, scalable order processing solution that integrates your order channels with your ERP.